When an Accident Happens

Make Sure No One is Seriously Injured

Make sure that you, your passengers, and others involved are okay. If anyone is injured, call an ambulance or get other qualified help.

Make Sure You’re Safe

Wherever you are, be sure other vehicles on the roadway can see you. Turn on hazard lights to alert other drivers on the road. If you have safety triangles or cones, use them.

Call the Police

Even if no one was hurt, call the police if other people, cars, or property are involved in the accident. The police may not come to the scene but it’s important they know about the accident. Reporting the accident can also help protect you if there are any issues with others involved on the scene or after the fact.

Exchange Information with Others Involved

Do not admit fault or liability. Be sure to write down basic contact information for everyone involved, including:

  • Name
  • Address
  • Phone Number
  • License Plate Number
  • Driver’s License Number
  • Insurance Company and Policy Number

To help document the crash: Take photos of the scene and any damage to the vehicles involved.

Remain Calm

Accidents are stressful. Remain calm and professional. Do not argue with the police or any others involved in the accident.

Contact Your Insurance Company

Report accidents as soon as possible. No matter who is at fault or how small the accident appears, it's important to let your insurance company know what happened and have your questions answered.

Take comfort in knowing your claim will be handled by a professional adjuster experienced in commercial auto claims

If you insure your vehicle for physical damage with us, we will work with you and possibly the other drivers’ insurance companies to get your vehicle back on the road safely and in the shortest time possible.

Report a Claim

If your insurance carrier is:

  • Gateway Insurance Company
  • KnightBrook Insurance Company
  • Knight Specialty Insurance Company

Call 800-315-6090